- Must possess excellent oral and written communication skills in English
- Flexible to work in 24/7 environment.
- Excellent Listening & Probing skills
- Excellent customer orientation and grasp of customer service
- Exhibit strong interpersonal skills, positive and customer centric approach
Responsibilities:
Assist customers to troubleshoot by providing a consultative approach to resolve issues. Respond to called-in inquiries from clients regarding their products and related services. Maintain high level adherence and compliance towards policies, process and procedures. Provide exceptional customer service at all times. Ensure all transactions are documented appropriately
Qualification:
Diploma Holders / Graduates / Post Graduates any stream.
2011 / 2012 Fresher can apply.
Interested candidates may walk in to the below mentioned venue in weekdays between 12:30PM to 6PM.
Venue: Contact Person : Savitha Annamalai - HR CSS CORP AMBIT IT PARK Ambattur industrial estate Chennai
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Role: | | Associate/Senior Associate -(Technical) |
Role Category: | | Voice |
Industry Type: | | BPO / Call Centre / ITES |
Functional Area: | | ITES, BPO, KPO, LPO, Customer Service, Operations |
Keywords: | | Technical Support, tse, custmer, technical support representative, technical support executive, tech support, tso, Fresher, bpo fresher , graduate fresher , call center , bpo , undergraduate , graduate
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